Office Policies
what you need to know
EXPLORE OUR POLICIES
We would like to welcome you and your children to Sweet Tooth Pediatric Dentistry. As you may or may not know, a Pediatric Dentist is a dentist who has undergone a rigorous and specialized two to three year training program beyond dental school that uniquely prepares them to care for your child’s special dental needs. The pediatric patient generally requires a different treatment approach than do adult patients. Children are not “small adults” neither physiologically nor psychologically. It is our goal to provide your child with the highest quality of dental care consistent with the American Dental Association and the American Academy of Pediatric Dentistry guidelines.
Please give us your full cooperation by becoming a partner in your child’s dental treatment and observing the office policies outlined below.
Do I Stay with My Child During the Visit?
We welcome parents to stay with their child during their dental visits. Parents or guardians are encouraged to be in the treatment area during the initial exam so they may become acquainted with the dental office, its personnel and have the opportunity to review treatment needs with the Dr Erin. At subsequent appointments, the presences of the parent or guardian in the treatment area will be established depending on the patient’s needs. Parents or guardians are routinely asked to escort/accompany special needs children and those 3 years of age and younger. We discourage other children being allowed in the treatment rooms while siblings are receiving their dental care. This is done to ensure your child receives the best care under optimum and safe conditions.
How are Appointments Scheduled?
The office attempts to schedule appointments at a convenient time. Pre-school children should be seen in the morning when they are fresher and not as tired. We want to ensure the best possible experience with your child, and we appreciate your help with creating that for them. Patients with extended treatment needs are often asked to be seen for earlier appointment time when both child and office can provide better individual attention. Appointment times are reserved exclusively for each patient and all treatment rooms are prepared before time. Doctor and staff time are dedicated to your individual reserved time.
Rescheduled and failed appointments
If you wish to reschedule your child’s appointment, we ask that you give us at least 48 hours advance notice. Cancellations received less than 48 hours will be considered a last minute failed appointment. Families who fail appointment dates with multiple children scheduled may not be allowed to schedule their children on the same day again.
Emergency Treatment
If your child has an emergency such as trauma, uncontrolled bleeding, pain or swelling, please call the office. If it is after hours, Dr. Erin will return your call.
Financial Guidelines
Payment for professional services is due at the time dental treatment is provided. Every effort will be made to provide explain total treatment and to provide a treatment plan, which fits your timetable and budget and gives your child the best possible care.
Our Happy Patients
“Amazing office! The Doctor and staff were so sweet. This was our first time visiting with Dr. Erin since she took over and I am so impressed.“
– Pamela N.
Let's get started
Reach out to our team for an appointment.
Schedule an Appointment
For faster response, please send us a text at 954-384-8888!